Secure Payment
Why we review orders?
When you shop online, your trust is everything to us.
Every day, fraudsters try to steal payment information and make unauthorized purchases. Unfortunately, these attacks happen across the internet—and ecommerce is a prime target. When a fraudulent transaction occurs, it doesn’t just hurt the merchant—it puts your money and your personal information at risk.
That’s why AESLIT takes extra steps to protect you.
How we protect you
AESLIT operates on Shopify’s enterprise-grade payment infrastructure—the same platform trusted by millions of businesses worldwide. Every transaction on Shopify Payments goes through a complex set of fraud prevention models designed to stop fraud before, during, and after the transaction.
Here’s what that means for you:
- Automated fraud analysis – Your order is instantly reviewed by machine learning algorithms that check multiple security signals: address verification (AVS), card verification value (CVV), IP address details, and unusual purchase patterns. Orders are flagged as low, medium, or high risk. This allows us to catch suspicious activity before your payment is ever processed—so your money stays safe.
- Secure payment gateway – All transactions are encrypted and processed through Shopify’s secure payment system. We never store your full credit card details on our servers.
How to spot a legitimate email from us
We also want to make sure you never fall for a phishing scam pretending to be us.
AESLIT will only send order-related emails from our official domain: @aeslit.store. Shopify will only send emails from official domains such as @shopify.com, @email.shopify.com, @em.shopify.com, and @shopify-billpay.melio.com.
Emails from Gmail, Yahoo, or other public email services are NOT from us or Shopify, and should be treated as potential phishing attempts.
We will never ask for your password, full credit card number, or two-factor authentication codes via email. If you receive such a request, it is a scam.
What to do if something feels wrong
- Always check the sender’s email address before clicking any links.
- Hover over links to see where they actually lead before you click.
- When in doubt, contact us directly through our official website—do not reply to suspicious emails or use contact information provided in them.
- If you receive a suspicious email claiming to be from AESLIT or Shopify, forward it to us and delete the original message.
Your money, your information, and your trust matter to us.
We built AESLIT to bring light and creativity into your space—not to create worry. Our security systems work behind the scenes so you can shop with confidence, knowing that every transaction is protected.
If you ever have questions about your order or our security practices, our support team is here to help.
— The AESLIT Team
Track Order
How can I check the status of my order?
1. Check Your Email
- AESLIT will send a confirmation email when your order is placed.
- We often follow up with a shipping or tracking email once your order is on its way.
- Look for a tracking number or a link to check the order status online.
2. Log In to Your Account
- Log in and go to “My Orders” or “Order History”.
- You should see the current status (e.g., “Processing,” “Shipped,” “Delivered”) and sometimes the estimated delivery date.
3. Use the Tracking Number
- Once your order has shipped, you can usually track it via the carrier’s website (like FedEx, UPS, DHL, USPS).
- Enter the tracking number to see real-time updates on location and expected delivery.
4. Contact Customer Service
- If you can’t find information online or via email, reach out to the store’s customer service (service@aeslit.store).
- Provide your order number and email to get updates on your order.
What should I do if my tracking hasn’t updated?
Tracking updates may take 24–48 hours to appear, especially during busy seasons. If the status remains unchanged for more than 3 days, feel free to contact our support team—we’ll help you check the progress of your package and ensure it’s on the way to you.
Orders & Shipping
Do you ship to my country, and how long would it take?
🚚 Shipping Destinations
We currently ship to the United States and all international destinations. We do not ship to the following locations:
- Puerto Rico
- Guam
- U.S. Virgin Islands
- American Samoa
- Northern Mariana Islands
- APO / FPO / DPO military addresses
- P.O. Boxes
📦 Fulfillment
United States All orders are fulfilled and shipped through Amazon Logistics, ensuring reliable tracking and fast delivery across the US.
💰 Shipping Rates & Delivery Times
⭐ Free Standard Shipping on all orders of $70.00 or more.
For orders under $70.00:
- 📨 Standard Shipping — $10
Estimated delivery: 3–5 business days after shipment - ⚡ Expedited Shipping — $20
Estimated delivery: 1–3 business days after shipment - 📨 International Standard Shipping — $10
Estimated delivery: 7–20 business days after shipment
⏱️ Order Processing
Orders are typically processed within 1–2 business days (Monday–Friday, excluding public holidays). Delivery time estimates begin from the date of shipment, not the date of order placement.
During peak seasons and major holidays (e.g., Christmas, Thanksgiving, New Year), processing and delivery may take slightly longer. We recommend ordering early to make sure your party supplies arrive on time! 🎉
Can I modify or cancel my order after placing it?
We understand that plans can change. Here’s everything you need to know about cancelling your AESLIT order:
- Within 1 hour of placing your order – You can cancel it yourself quickly and easily. Simply log into your account, go to your order history, and click the Cancel Order button. The cancellation will be processed immediately, and you'll receive a confirmation email. No need to contact us.
- After 1 hour – If more than an hour has passed, please reach out to our support team at service@aeslit.store and we’ll be happy to assist you. If your order hasn’t been shipped yet – We’ll cancel it for you and issue a full refund to your original payment method. If your order has already been shipped – We won’t be able to stop the shipment. In that case, you’ll need to wait for the package to arrive and then follow our standard return process to send it back for a refund (subject to our 30‑day return policy).
Our team is here to help with any questions — just drop us an email and we’ll get back to you as soon as possible.
AESLIT Glow Magic Panel
What is AESLIT Magic Glow Panel?
It‘s a modular, wireless light display system. Think of it as a powered base that lets you snap in lights, letters, numbers, and decorative pieces — even your own 3D prints — to turn any wall or tabletop into a custom, glowing display. Use the remote to switch between dynamic RGB effects in seconds. No wiring, no complicated setup.
Can I start with one set and expand later?
Absolutely. AESLIT is built to grow with you. Start with a single panel or a themed set, then add more panels, letters, lights, or accessories anytime — everything snaps together seamlessly. With a single DC 24V/2A adapter, you can connect up to 9 panels.
What accessories are compatible with AESLIT?
A growing ecosystem of plug-and-play accessories — all of which can be mixed and matched freely:
- Themed light boards: Happy Birthday, Merry Christmas, Happy New Year, WELCOME
- RGB letters (A–Z) and numbers (0–9)
- Flower lights, candle lights
- Wall lights, spotlights, photo frames (4×6“ and 5×7”)
- Universal light stencils (84 pieces)
- Your own 3D-printed creations and DIY modules (DC wiring guidance and base templates provided)
Can I use my own 3D-printed designs with AESLIT?
Yes. AESLIT is DIY-ready. We provide DC wiring guidance and base templates, so you can easily mount and light up your own creations — from custom sculptures to functional objects. Every panel becomes your personal exhibition space.
Is AESLIT compatible with smart home systems like Alexa or Google Home?
The current version comes with a dedicated remote control for instant mode switching. Smart home integration is not supported in this version — but the remote gives you full control with no app, no Wi-Fi, no delay.
Panel's Battery & Charging
How long does the battery last?
The built-in 2200 mAh rechargeable battery provides up to 8 hours of use at medium power — true wireless freedom for any occasion.
How do I charge the panel?
Two ways:
- Type-C (DC 5V / >1A) — for single panel only. Use the included cable or your own.
- DC Φ5.5mm (DC 24V / 2A) — for connecting multiple panels. A single adapter can power up to 9 panels.
Charging time is approximately 5 hours.
How do I know when the battery is low?
When the battery is low and a decorative product is plugged in, the panel will flash and then turn off automatically — a clear reminder that it’s time to charge.
What should I do if I don‘t use the product for a long time?
Two things:
- Charge it at least once a month to maintain battery health.
- Set the battery switch on the back to the OFF position to extend battery life. Set it back to ON when you’re ready to use it again.
Panel's Install & Setup
How do I set it up? Do I need tools?
You have three setup options:
- Tabletop — open the built-in stand and place it on any flat surface.
- Wall-mounted — use the included adhesive pads for quick mounting. For permanent installation, use screws and wall anchors (instructions provided).
- Poster-style floor display — assemble multiple panels flat on the ground with fixing plates and a support stand.
No professional tools or electrician required — just follow the simple steps in the manual.
What surfaces are suitable for wall mounting?
The adhesive pads work best on smooth, clean, dry surfaces like painted walls, glass, and wood. Make sure the surface is completely dry before sticking. Avoid textured walls, brick, wallpaper, or damp surfaces.
Can I connect multiple panels together?
Yes. Each panel has 4 power connection ports, supporting connection in any direction. With a single DC 24V/2A adapter, you can connect up to 9 panels in horizontal, vertical, or zigzag patterns. Use the included 2-panel and 4-panel mounting brackets and power connectors to build your layout.
Can I take the panels down and reinstall them?
Yes. For adhesive mounting, panels can be carefully removed and repositioned. For permanent screw mounting, you‘ll need to unscrew and remount. We recommend using fresh adhesive strips for reinstallation to ensure a strong hold.
Panel's Usage & Control
What lighting effects are available?
The included remote lets you switch between multiple dynamic RGB effects — breathing, flashing, fading, chasing, and more. Point the remote at the signal receiver (optimal range <5m) and change the vibe instantly. No app, no Wi-Fi, no delay.
Does the remote come with batteries?
No. The remote requires 2 AAA batteries, which are not included.
Is the panel waterproof?
No. The product is not waterproof. Avoid exposing it to splashing or dripping water, and keep it away from wet locations while charging to prevent damage. Clean and dry the surface thoroughly before use.
What safety precautions should I know about?
Key safety points:
- Not for children under 3 years — small parts present a choking hazard.
- Children under 8 — require adult supervision.
- Contains a Li-ion battery — keep away from fire, strong vibration, or direct sunlight.
- The DC pin is positive — use only with the dedicated MP-A panel.
- For your reference, the product is FCC compliant.